To provide our customers with quality solutions through the supply of medical and scientific technology based products, services and information.
To be a high performing organization serving clinical, health and science in the Pacific.
Our Quality Policy is defined and strongly driven by the following management principles and behaviours:
- Build a mutually profitable relationship with our customers, ensuring their long-term success, through the understanding of their needs
- Achieve our commitments for quality, cost, and schedule
- Enhance the systematic research and use of best preventive practices at all levels and ensure reliable risk management
- Drive continual improvement and innovation based upon efficient business processes, well-defined measurements, best practices, and customer surveys
- Develop staff competencies, creativity, empowerment and accountability through appropriate development programs and show strong management involvement and commitment
Medica Pacifica PTE Limited strives to be the best supplier of medical, clinical and scientific services in the industry. Through the use of these guiding principles, everyone in Medica Pacifica PTE Limited is accountable for fully satisfying our customers by meeting and/or exceeding their needs and expectations with best-in- class solutions and services. Our goal is 100% customer satisfaction 100% of the time.
Medica Pacifica PTE Limited is dedicated to the continuous improvement and endeavours to meet and exceed its objectives as per the Quality Management system, whilst ensuring our continued ISO 9001:2015 compliance.
Bhoo GautamManaging Director
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